Returns & Exchanges

We want you to love your essentials, which is why we offer a 30-day return window for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, underwear can only be returned if the hygiene seal remains intact.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original compostable packaging and include the packing slip provided in your digital return confirmation.

3

Ship It Back

Attach the pre-paid shipping label to your parcel and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects the items, we will process your refund to your original payment method within 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing